Your privacy is our commitment

01 Introduction

jete7 is a premium online betting and casino platform in Bangladesh. We take the privacy of our users very seriously. This privacy policy ("Policy") explains how jete7 collects, processes, stores, and protects your personal information when you use our website (jete7.lat) and related services.

By using our platform, you are considered to have agreed to the terms of this policy. If you disagree with any part of this policy, please refrain from using our services and contact us at [email protected].

02 What Information We Collect

jete7 collects various types of information for the purposes of creating accounts, managing transactions, and providing services. A breakdown of this information is given below:

Personally Identifiable Information

• Full name and date of birth
• National ID number or passport details (for identity verification)
• Email address and mobile number
• Current address

Financial Information

• bKash, Nagad, Rocket, Upay account numbers (for transaction purposes)
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction reference numbers

Activity-Related Information

• Gaming history and betting records
• Login and logout times and dates on the platform
• Device, operating system, and browser information used
• IP address and geographic location (approximate)

Communication Information

• Records of live chat and email conversations
• Complaints, feedback, and support requests

03 How We Collect Information

jete7 collects your information in the following ways:

• Information you provide directly: Information you supply yourself during account registration, identity verification, deposit and withdrawal forms, and when contacting support.
• Automatically collected information: Information collected automatically through cookies, log files, and similar technologies while you use our platform.
• Through third parties: Information received from identity verification agencies and payment processors (bKash, Nagad, Rocket, Upay, banks), which helps us ensure financial security.

jete7 ensures a clear legal basis for each instance of data collection. No additional personal information is collected without your consent.

04 Purpose of Using Information

jete7 uses collected information for the following legitimate purposes:

Service operation and improvement

• Account creation, management, and verification
• Processing deposits and withdrawals (minimum deposit ৳200, minimum withdrawal ৳800)
• Managing gaming services, bonuses, and promotions
• Managing the VIP program and providing weekly cashback
• Providing customer support — via 24/7 live chat and email

Security and regulatory compliance

• Preventing fraud, money laundering, and illegal activities
• Age verification — ensuring services are available only to those aged 21 and above
• Enforcing responsible gaming policies
• Internal auditing and maintaining legal records

Communication and marketing

• Sending important service updates and security notifications
• Sending relevant promotional offers based on your consent
• Personalizing the platform experience

05 Information Sharing and Third Parties

jete7 never sells your personal information or transfers it to third parties for advertising purposes. However, limited information may be shared in specific circumstances:

Payment service providers

Transaction information is shared with the relevant financial institutions for processing bKash, Nagad, Rocket, Upay, and bank transfers. This sharing takes place entirely through secure encrypted channels.

Identity verification services

Necessary information may be shared with trusted identity verification partners as part of the account verification process.

Technology and infrastructure partners

Game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, and others) and cloud service providers follow their own privacy policies. jete7 maintains strict data processing agreements with these partners.

Legal obligations

jete7 will disclose information as required under a court order, a lawful request from a government authority, or applicable law. Where legally possible, we will make an effort to notify you in advance.

06 Cookies and Tracking Technologies

The jete7 platform uses cookies and similar technologies. These technologies help improve your user experience and maintain the platform's functionality.

Essential cookies

These cookies are necessary for the platform's basic functionality — such as maintaining login sessions, security checks, and saving language preferences. They cannot be disabled.

Functional cookies

These cookies are used to remember your preferences, settings, and personalized experience. They can be disabled, though doing so may limit some features.

Analytical cookies

These cookies are used to analyze platform performance and usage patterns. The information collected is fully anonymized.

Cookies can be managed through your browser settings. However, blocking essential cookies may prevent the platform from working properly.

07 Data Security Measures

jete7 applies industry-standard security measures to protect your personal information. The following security layers are in place on our platform:

• SSL/TLS Encryption: All data transfers between your browser and our servers take place through encrypted channels.
• Data Encryption: Stored sensitive information, particularly financial data and identity documents, is protected using the highest encryption standards.
• Access Control: Only authorized personnel can access required information. All access logs are recorded and regularly audited.
• Account Security: Two-factor authentication, login notifications, and suspicious activity detection systems remain active.
• Regular Security Testing: Our systems undergo regular security audits and vulnerability assessments.
• Fair Play: Independent verification systems are used to ensure the impartiality and fairness of gaming outcomes.

In the event of a security breach, jete7 will promptly notify the affected users and take remedial action in accordance with applicable law.

08 Data Retention Period

jete7 retains your information only for as long as necessary to fulfil the relevant purpose. The general policy is described below:

• Account information: Retained while your account is active and for a set period after closure due to legal and regulatory obligations.
• Financial and transaction information: Retained for the period required under financial regulatory rules.
• Communication and support information: Retained for a reasonable period for the purpose of delivering quality service and training.
• Marketing preferences: Retained until you withdraw your consent.

After the designated retention period, information is securely deleted or irreversibly anonymized.

09 Your Rights

As a user of the jete7 platform, you have the following rights over your own personal information:

Right of access

You can find out what information jete7 holds about you and request a copy of that information.

Right to rectification

If your information contains any errors or is incomplete, you can request a correction. Many details can be updated directly in your account settings.

Right to erasure

In certain circumstances you can request that your personal information be deleted. However, some information may need to be retained for a set period due to legal obligations.

Right to restrict processing

You can request that the processing of your information be restricted, particularly regarding marketing communications.

Right to data portability

You have the right to receive the information you have provided in a structured, readable format.

Right to withdraw consent

You can withdraw from any information processing carried out on the basis of consent at any time.

10 Protection of Minors

The jete7 platform is strictly for users aged 21 and above. We do not intentionally collect information from or provide services to anyone under the age of 21.

Age verification is mandatory during the account registration process. If it comes to our attention that an account is being operated by someone under the age of 21, that account will be suspended immediately and all associated information will be permanently deleted.

If a parent or guardian believes their child has registered on our platform, please notify us immediately at [email protected].

11 International Data Transfers

jete7 is primarily a Bangladesh-focused platform. Some of our technology and service partners may use international servers. In such cases, we ensure that:

• All international data transfers are completed through SSL encryption.
• Third-party partners are contractually bound to comply with our data protection standards.
• Your information is never processed in an insecure or inadequately protected environment.

12 Changes to the Policy

jete7 may update this privacy policy from time to time. Reasons for changes may include: addition of new services, technological changes, legal or regulatory amendments, or improvements to our operating practices.

For any significant changes, we will:

• Publish a clear notice on the platform.
• Notify registered members via email (where necessary).
• Clearly state the effective date of the new policy.

If you continue using the platform after any changes, you will be considered to have agreed to the updated policy.

13 Contact Us

If you have any questions, concerns, or requests about this privacy policy, our privacy team is ready to help. jete7's customer support is available 24/7 — in both Bengali and English.

• Email: [email protected]
• Live Chat: Available directly on the platform, 24/7

We will try to respond to your privacy-related requests as quickly as possible.

For information or support on responsible gaming, please visit our Responsible Gaming page.